Cashy terms for using an account

These terms explain the relationship between Cashy and each account holder. They cover registration, age, account security, payments, promotions, safer-play tools and the conduct expected during play. By using the account, a player accepts the rules attached to those actions and to any promotion chosen.
Cashy permits one account per player, household, IP address and PC. The registered email supports verification and recovery, while identity and payment checks protect withdrawals. Our terms should be read with the specific conditions shown for a bonus, payment method or account control.

What these terms cover

Our account rules apply across the main service areas:

• Registration, email verification and password recovery.
• Game access, real-money stakes and account balances.
• Deposits, withdrawals, refunds and verification.
• Bonuses, cashback, competitions and VIP rewards.
• Cooling-off, self-exclusion and other safer-play controls.
• Support requests, complaints and account closure.

Accuracy and changing conditions

We present current amounts, time windows and account rules as clearly as possible. Players should distinguish between different types of information:

• Promotion terms govern the exact offer being claimed.
• Payment minimums vary by method and crypto network.
• Network or processor fees are separate from Cashy fees.
• Game information includes RTP, house edge, volatility and bet limits.
• A converted AUD amount is approximate when its source value uses another currency.

The applicable conditions remain those attached to the relevant account action.

Promotions have their own conditions

The first-deposit match uses 40x wagering on the bonus amount within 14 days and a maximum active-bonus stake of ten Australian dollars. Withdrawing before completion forfeits the bonus and its winnings. Welcome cashback follows a different model: it measures qualifying deposited-fund losses over 24 hours and credits cash without its own wagering requirement.
VIP levels are permanent once achieved, but most credited rewards expire after seven days.

How responsibility is divided between parties

Players control their account credentials, payment choices, stakes and use of safer-play settings. Cashy processes account activity under the published rules, but game outcomes remain uncertain and a payment processor or blockchain can add an external stage to a transaction.
Game outcomes remain uncertain. Players remain responsible for understanding each stake, bonus condition and transaction.

Age and account eligibility

The account is strictly for adults. The key conditions are:

• The minimum age is 18, or any higher minimum that applies to the player.
• Cashy may request proof of age and identity.
• Only one account is permitted per player, household, IP address and PC.
• Duplicate accounts may be blocked, with bets voided and funds forfeited.
• Fake verification documents can lead to confiscation of deposits and winnings.

Duties attached to every account

Keep access information private

The player must protect the password, email verification code and payment credentials. Password recovery uses the registered email, and support can assist with the existing account. Opening a duplicate is not an alternative to recovery.

Use payments in line with the rules

Deposited amounts must be played through once before withdrawal. Cashy normally returns funds through the deposit method where the processor permits. KYC must be completed before a payout, using photo identification, payment proof and recent address proof.

Follow bonus and game conditions

An active promotion must stay within its maximum stake, time window, game contribution rules and exclusions. Prohibited conduct includes third-party payment methods, bots, chargebacks and attempts to manipulate game rounds or bonus play.

Use account controls honestly

Cooling-off and self-exclusion are meaningful account states. A permanent closure cannot be reopened, while a cooling-off period can be lifted after 24 hours. Players should choose the control that matches the intended break and contact support when a stronger restriction is needed.